Ask and you shall receive (an answer), but even better check here first as it is highly likely to be already answered, and it is faster than waiting for us to answer an email even if we do our best to be as fast as possible in that regard.
Simply go to My Downloads which can always be found in the My Account menu in the upper right of the page, or in the My Account section of the store. Everything you need to install the latest version(s) of your product(s) for both Windows and OSX operating systems (if applicable), as well as legacy version installers, are immediately available. The page can be sorted by product name or by order number to help you find the product you need once your collection grows.
Simply go to Password Recovery and submit the email address that you used when set up your account. An email will be sent to you with additional instructions.
It happens. Sometimes people change jobs or leave university or whatever. If this is the case, Contact Us and provide your original email and your product serial number and we can update your email address for you.
Simply go to MY DOWNLOADS which can always be found in the My Account menu in the upper right of the page, or in the MY ACCOUNT section of the store. A link to your invoice can be found here. Alternatively, you can find links to PDF invoices in the My Orders section.
Yes we can, but it is better if you send technical support and product usage questions directly to the 2CAudio support team using the 2CAudio Support contact tool so that the whole 2CAudio team can see your question.
Yes we can, but it is better if you send technical support and product usage questions directly to the Galbanum support team using the Galbanum Support contact tool so that the whole Galbanum team can see your question.